Since our offerings are service-based, the following rules apply.
Cancellation Period
You may cancel a service request within 24 hours of booking for a full refund, provided work has not yet commenced.
Refund Eligibility
If the service has been partially completed, a pro-rated refund may be issued based on the work remaining. Once a service is fully rendered and delivered, no refunds will be issued.
Dissatisfaction
If you are unhappy with the quality of the service, please notify us within 7 days of delivery. We will offer a revision period to meet the agreed-upon specifications.
Processing Time
Approved refunds will be credited back to your original payment method within 5 to 10 business days.
Non-Refundable Fees
Any third-party transaction fees incurred during the initial payment may be non-refundable depending on the provider.